Monday, May 09, 2005

Canada and the World Backgrounder, Dec 2002
"We must continue to welcome new arrivals so that Canada will continue to grow and prosper and continue to be recognized in the years ahead as the best place in the world in which to live."

Former Immigration Minister Elinor Caplan (2001)

"Immigrants not only help to produce the goods that Canada sells to the world, they buy those goods as well. They not only participate in construction activities, they buy houses, run businesses and create jobs. Best of all, immigrants have children and bring them up as good Canadian citizens. Those children attend our schools and universities, get jobs and pay taxes. They keep our economy lively and help us grow as a people."

Myrta Rivera, Executive Director of the Kitchener-Waterloo Multicultural Centre (2002)

"Everyone has met a cab driver with a PhD, or an immigrant who began with pennies and made a good life here; and since when did Canada become so high and mighty that the people who helped build this country are no longer good enough, smart enough, adaptable enough for us? Wasn't it diploma-less immigrants who broke ground in the West in the early years of the last century, and who built the cities in the post-war years?"

Globe and Mail editorial June 2002)

"Too many people in Canada forget that people crawl across minefields to get here."

Ignat Kaneff, Bulgarian-born immigrant to Canada (1989)

I think one of the biggest mistakes made in (Canada) was that it was so tough about immigration. We should have another 30 million people here."

Novelist Mordecai Richler (1989)

"Laotian refugee who, 'safe' in Vermont, still sleeps with both hands clasping his throat because of scenes of throat-cutting and torture he saw on a wartime airfield converted to a showplace of terror for the conquered populace."

Edward Hoagland, from his diaries published in the Summer 2002 Paris show "I think that a stalwart peasant in a sheepskin coat, born to the soil, whose forefathers have been farmers for ten generations, with a stout wife and a half dozen children, is good quality. "

Clifford Sifton, Canada's Minister of Interior (responsible for immigration) 1896-1905

Copyright Canada and The World Dec 2002

Source: http://www.findarticles.com/p/articles/mi_qa3695/is_200212/ai_n9160733
Non-profit group offers free skilled programmers - Career Training Coordinators and Employment and Immigration Canada place Institute of Computer Studies students
Non-profit group offers free skilled programmers - Career Training Coordinators and Employment and Immigration Canada place Institute of Computer Studies students

Computing Canada, Dec 19, 1991 by Carolyn Van Brussel



If you need to computerize but the recession has a stranglehod on your budget, a solution is just aroung the corner.



A non-profit company, Carrer Training Coordinators (CTC) working in partnership with Employment and Immigration Canada (EIC), offers all organizations free skilled computer programmers for eight-week periods.



The programmers are selectef from the North York, Ont.-based Institute of Computer Studies.



The CTC, which is on the Institute site, buys seats from the school for EIC candidates.



These are the people who are selected to work for companies free of charge.



Despite the recession the school is doing "extremely well," says president Doug Morley.



"It's as if education is a counter-recessionary business."



He explains that this school is an authorized advanced network training centre for Microsoft, and that a lot of training is done for Bull/HN Information Systems.



Novell and IBM are also looking at doing business with the Institute, says Morley.



The Institute offers it students a diploma in computer programming and systems analysis.



Because it is recognized by the Ontario Ministry of Colleges and Universities, students are eligible for financial assistance.



Almost all students have not had privious experience and include housewives, high school dropouts, the unemployed as well as professionals who want ot upgrade their skills.



The course curriculum is a series of 200 one-week modules covering such topics as programming, networking and computer fudamentals.



One such graduate, John Andersen, used to be a coffee truck driver.



Now he earns over $80,000 as a computer consultant.



"I was trying to find myself," says Andersen, 27.



Presently he works for Exeter, Ont.-based PFW Systems Inc., but he got his start through the Institute.



Andersen described the course the Institute offers as, "You eat, think sleep, breathe computers ... for five months in my case ... 8 a.m. until 8 p.m. and then homework until midnight."



The schooling paid off but Andersen remembers wanting to quit from the pressure.



"They have extremely high standards. Sixty-five per cent is a pass." Andersen graduated from the Institute in 1988.



He started out in the business as a junior programmer but decided that he didn't enjoy that role.



After working through what he calls a "trnasitional" period he became vice-president of sales and marketing for PFW.



COPYRIGHT 1991 Transcontinental Media IT Business Group

Source: http://www.findarticles.com/p/articles/mi_m0CGC/is_n26_v17/ai_11663156
Employment and Immigration Canada implements voice processing system
Source: http://www.findarticles.com/p/articles/mi_m0CGC/is_n11_v18/ai_12187550



System makes 'round-the-clock service possible - Employment and Immigration Canada implements voice processing system - Feature - Voice Processing - Case Study

Computing Canada, May 25, 1992 by Sam Diamond



Employment services agencies are increasingly using voice processing technology to improve service and make it available for extended periods of time.



Leading the trend is Employment and Immigration Canada (EIC). "Voice processing (gives us) a cost effective way to provide individuals receiving benefits with a range of information they need - including local employment opportunities," says Eric Davies, director of administrative systems at EIC. "Bilingual information lines (English and French) allow callers to obtain the information they need when they need it, freeing EIC representatives to work on critical tasks and cases requiring personal attention."



EIC receives over 30 million inquiries regarding unemployment benefits each year. To better handle the calls, the agency recently contracted with Periphonics Corp. of Rexdale, Ont., to implement an information service at 27 separate locations. The service, called Insurance and Employment Telemessage, will provide automated inquiry resolution on 840 incoming telephone lines distributed throughout EIC offices.



One application is for Insurance Services where information is available seven days a week. From 7:00 a.m. to 11:00 p.m., callers can hear about qualifying conditions required to receive benefits; addresses of the Canada Employment Centres (CEC) in the nearby metropolitan area; how and when to file a claim for benefits; how to obtain a Social Insurance Number; and, how the rate of unemployment benefits is calculated.



Callers can also transfer to an attendant if additional assistance is required. In the future, the agency plans to add a menu prompt which would allow callers to ask about the status of their payment.



Another application, Employment Information Services, is available 24 hours a day. It provides pre-recorded messages on how to find a job, the addresses of the CEC and information on employment programs.



In addition, a local job vacancy listing is provided. Updated daily at each of the 27 sites, it depends on a system feature called local data file storage. Rather than requiring a host database, this feature allows the CEC to store data required for the application on the voice processing system itself. The only time host-based data will be required for Insurance and Employment Telemessage is when information on payment status will be provided.



"In early pilot tests, 65 per cent of callers voluntarily chose the voice processing-based solution," says Davies. "It can be assumed this percentage would have been higher had a speech recognition capability been provided for callers from rotary dial telephones."



Of the 65 per cent, 91 per cent were fully serviced by the automated voice response processing system, he adds.



Almost 40 per cent of the calls were made after normal business hours.



COPYRIGHT 1992 Transcontinental Media IT Business Group